Effective Date: 12 July, 2025
Coogee Surf Life Saving Club Inc. (referred to as “Coogee SLSC”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as amended by the Privacy and Other Legislation Amendment Act 2024.
We may collect personal information from you when you:
• Register for our events (e.g., Coogee Island Challenge, RunSwim Coogee Aquathlon)
• Subscribe to our newsletters or mailing lists
• Fill out forms on our website
• Contact us via email, phone, or other means
• Interact with our website and digital platforms
The types of personal information we collect may include:
• Name
• Contact details (email address, phone number)
• Date of birth
• Emergency contact information
• Payment details (processed securely via third-party providers)
• Health information relevant to event participation (with your consent)
• Any other information you provide to us
We use your personal information to:
• Process event registrations and payments
• Communicate with you about events, updates, and promotions
• Provide customer support and respond to enquiries
• Improve our events, services, and website functionality
• Comply with legal and regulatory obligations
We may disclose your personal information to:
• Event partners and sponsors (with your consent)
• Service providers who assist in our operations (e.g., sports timing specialists, IT support, payment processors)
• Regulatory authorities, if required by law
• Other third parties with your consent or as permitted by law
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
• Implementing secure data storage and access controls
• Using encryption and secure payment gateways
• Regularly reviewing our data protection practices
You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. We may also use third-party services like Google Ads, Google Analytics 4 and Meta Pixel for marketing and analytics purposes.
Upon visiting our website, you will be presented with a cookie consent banner. By accepting, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings or the cookie management tool on our website.
Some of our service providers may be located outside of Australia. When we transfer your personal information internationally, we take reasonable steps to ensure it is handled securely and in accordance with this Privacy Policy and the Australian Privacy Principles.
These providers may be located in countries such as the United States, Canada, and the European Union, where our cloud services, email marketing platforms, or analytics tools are based.
By interacting with our website or services, you consent to the transfer of your personal information to these locations, subject to appropriate safeguards.
We are committed to protecting the privacy of children. Our events are designed for participants aged 10 and above. For the Coogee Island Challenge, the minimum age is:
• 10–12 years old for the 800m Junior Dash
• 13 years and older for the 1km and 2.4km swims
The RunSwim Coogee Aquathlon (currently paused) had a minimum age of 13 years.
All event registrations are handled via third-party platforms such as Race Roster. These platforms require that:
• A parent or legal guardian must register on behalf of children under the age of 13
• Participants under 18 must have their registration and data collection authorised by a parent or legal guardian
Coogee SLSC may receive limited personal information (e.g. name, age category, emergency contact) for operational purposes. This information is used solely to administer the event and is handled in accordance with the Australian Privacy Principles.
We do not knowingly communicate directly with participants under 15 without parental or guardian consent.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.
We use third-party platforms such as Race Roster to manage event registrations. When you register via these platforms, your personal information is collected and processed directly by them, in accordance with their own privacy policies.
We recommend reviewing their privacy policy here: https://raceroster.com/legal/privacy-policy
Coogee SLSC may access registration data provided through these platforms to organise event logistics, communicate with participants, and deliver event-related services.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint by contacting us using the details below.
We will investigate your complaint and respond within a reasonable timeframe, usually within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: oceanevents@coogeeslsc.com.au
Phone: 02 9665 5138
Postal Address: PO Box 14, Coogee NSW 2034, Australia
